Delete your account
You can ask MiMiSpot to close your account and delete your data at any time, from the web or from the app. This is the same request in both places.
What gets deleted
- Your sign-in credentials and account access.
- Your public profile, display name and profile photo.
- Your listings, saved lists, wishlists and search preferences.
- Your identity and verification documents, once retention no longer requires them.
- Your marketing preferences and device notification tokens.
What MiMiSpot must keep, and why
MiMiSpot does not claim that everything is erased. These categories are retained:
- Completed booking, reservation and payment records, where retention is required for tax, accounting, dispute or legal reasons.
- Transaction legal snapshots (terms version, cancellation policy, pricing, currency, taxes and fees at the time of the transaction).
- Records needed to resolve an open dispute, chargeback, safety report or investigation.
- Security, fraud-prevention and audit-log entries kept for the platform's integrity.
- Anything MiMiSpot is required to keep by applicable law, for the period that law requires.
Before you delete
- Upcoming bookings and open rental applications should be settled or cancelled first.
- Hosts should resolve open reservations, payouts and disputes before requesting deletion.
- A paid subscription should be cancelled separately; app-store subscriptions cancel in the store.
You can also email muminandson@gmail.com. MiMiSpot will never ask for your password or payment details to process a deletion request.
